Either way, it's frustrating when something works fine and then just stops working without any obvious cause. Possibly a Windows update - I have another USB device for which the driver regularly gets reset to the wrong thing when Microsoft pushes an update. I didn't change anything between it working and not working. It's not clear to me what caused this issue. I've restarted the machine a few times since and the issue has not come back, although I fully expect it to happen again. But from my recollection, as soon as I ran it, the device jumped to the correct location in Device Manager, regained the correct name in "Devices and Printers, and was recognized by the Oculus desktop software again.įrom there, I ran it through the initial setup again, and everything was back to normal, I'm able to go in and out of Quest Link using the Air Bridge again, all good. The executable doesn't visibly do anything, so don't expect any windows or interfaces. The beta restart and factory reset didn't help, but running the "C:\Program Files\Oculus\Support\oculus-drivers\oculus-driver.exe" executable seemingly reinstalled or reinitialized the Air Bridge drivers. The solution for me was on the page that to (. But I could not find the Air Bridge drivers on D-Link's site. So clearly now it needed the drivers reinstalling. After doing this, the Air Bridge stayed connected, but it was recognized as an "Other Device", (a wifi adapter without a driver as I recall), and the Oculus desktop software could not see it at all. Then I tried solution of removing the device completely through Device Manager. Obviously I tried a restart, tried different USB ports, unplugged and plugged back, the usual stuff. When I opened the Oculus desktop software, I also saw the percentage increasing, but because the Air Bridge kept disconnecting it never got past about 30%. The LED on the Air Bridge was flashing, then off, then flashing and so on. So the problem: I'd used the Air Bridge with the Quest 2 one evening, shut down the PC, and when I started up the next evening, it was exhibiting the exact behavior As Windows (Windows 10 Pro in case it matters) started up, I could hear the sound of a USB device connecting and disconnecting over and over (same sound as when you plug in and eject a device - upwards tones, downward tones). I've used it for several hours and it worked almost flawlessly, even more so when I switched my PC to a wired/ethernet connection (and interestingly, it doesn't seem to matter if the ethernet connection is straight to the router or via a wifi bridge). It set up very easily, exactly as shown in the instructions (plug it in, start up the Oculus desktop software, follow the on-screen directions). My experience is that I have had the Air Bridge ("D-Link DWA-F18 VR Air Bridge" for the sake of accuracy and searchability) for a couple of weeks. To that end, firstly thank you articulating the problem so well and following up - it meant I was able to find this thread with some pretty vague search terms.Īnd thanks adding the RMA context that helped confirm that it was very likely a software issue. Excuse the length, I'm trying to pack this with more search terms to help other people find this answer. Hope this information was useful and please don't hesitate to let us know if you have any other concerns. You can also visit our in-depth article about the D-Link VR Air Bridge to read about the numerous scenario and troubleshooting steps. If possible, always connect your PC to your router via Ethernet cable rather than Wi-Fi.Review the Air Link Connection Troubleshooting Guide to see how you can use the benchmarking tool to test and troubleshoot your Wi-Fi connection performance.Make sure there are no other Wi-Fi devices or other headsets nearby that could be causing interference (ex: other Wi-Fi routers).Once you're able to successfully set up VR Air Bridge but the performance is suboptimal, try the following troubleshooting steps. If you’ve set up Air Bridge in the past and gone through the new user experience tutorial, you can factory reset your device from the PC app.This is not what we want to hear from our customers, so let's try to see what we can do. Hi we understand you have an issue still with the Air Bridge.
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